What are your plans?

You want to provide your guests a digital service or automate processes like the check-in? HelloGuest has the perfect digital solution for every host, starting from boarding houses, over business hotels and hotel groups to destinations.

Hotel App

Mobile Check-in / -out, room access, payment, direct bookings, ...

Check-in Terminal

Express Check-in / -out, registration forms, room card, payment, ...

Digital guest directory

Guest ABC, room service orders, direct feedback, push messages, ...

Hotel TV App

Gueste ABC, hotel information, TV channel list, web browsing, video on demand, ...

HelloGuest – as app and on web

The full version that the guest can download from the App stores with all features to open the room door via bluetooth. Also the guest can use HelloGuest App Lite, the new progressive web app, ready to use without a download. HelloGuest App – two technologies, one app solution!

Viele Vorteile auf einen Blick:

  • Mobile Check-in / -out
  • Room access per Bluetooth
  • Save 3D-Secure payment
  • Hotel information, Guest ABC
  • Direkt bookings, room service
  • HelloGuest App Lite as WiFi default page
  • PMS and IBE integration, etc.
  • icon app apple store icon app google store icon helloguest progressiv web app


The gospitality platform by HelloGuest enables you as the host to address your guests personalized before, during and after the stay, to simplify the travel to provide a digital overall experience.


Check-in Terminal

24/7 permanent use

Your reception is not manned after 8pm? No problem. The HelloGuest Check-in Terminal is your round the clock, 365 Tage reception. It automates It automates Check-in und Check-out, encodes your room cards, prints out the registration form, handles payments and automatically mails the invoice to the guest.

Hotel TV App

Digital Guest Directory on TV

The solution is a bundle of hospitality TV, HelloGuest Platform and Hotel TV app. There is no additional HDMI stick or set-top box required, you have a fully integrated app running on the hotel TV. Your guests will experience the digital guest directory on a maximum screen size with fully featured app. The special remote keyboard makes it easy to use!


Digital guest directory

Entertainment like at home

The digital guest directly on a 10" tablet enables using room service and booking of spa treatment and local activities. Push messages can be sent directly to the guest. All the hotel information are accessible to the guest in different languages around the clock.

Hotel Alexa Skill

Alexa, the voice assistant in the hotel room

The control via voice is very easy and simple. Book a restaurant table, order room service, ask for hotel information or giving feedbak – all this can be done by the HelloGuest skill for Amazon Alexa, without any problems.



Our consultants themselves are experienced hosts and know what matters. Simply fill the contact form, call us at +49 (0)911 13 13 16 60 or send an email to info@helloguest.de.

Entschuldigen Sie bitte, es ist ein technisches Problem aufgetreten, wir sind gerade dabei es zu lokalisieren.

Bitte laden Sie die Seite neu oder versuchen Sie es bei uns telefonisch unter +49 (0)911 13 13 16 60.

Ihre Nachricht wurde erfolgreich versendet. Vielen Dank!

Satisfied hosts digitalizing with HelloGuest

More than 140 national and internationale hotels, hotel groups und destination are using the innovative mobile- and platform technologies by HelloGuest.

V8 HOtel Böblingen
Gideon Boutiquehotel Nürnberg
Biohotel Zeulenroda
Hotel Hohenlohe Schwäbisch Hall

News from HelloGuest and about digitalization

Another successful ITB for HelloGuest!

The check-in terminal and the digital door opening with the HelloGuest Hotel App are the biggest stars in 2019. This year, visitors to our newly designed fair booth were able to find out about our innovative approach to the 360 ° Guest and Payment Journey with our stand partners SALTO Systems, BS Payone and Intrum.

HelloGuest at the GAST Fair in Salzburg from 09.-14.11.2018

"Alles für den Gast Herbst" was a great success for HelloGuest: it is regarded as the leading industry trade fair for, inter alia, the hotel industry and had about 47,000 visitors this year. HelloGuest presented the 360° digital Guest Journey: The HelloGuest Check-In-Terminal was especially in demand!

ITB 2018 – 4 days, 400 visitors from 13 countries

New products, interesting conversations and networking – the ITB 2018 was very successful for HelloGuest: at our exhibition stand in Berlin more than 400 visitors from 13 countries caught up on the new products of the HelloGuest platform. We are looking forward to next year!

You want to know more?

Contact us here.