What are you planning to do?

Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding house to business hotel and hotel group to the destination.

Hotel App

Mobile check-in/-out, room access, payment, direct bookings, ...

Check-in Terminal

Express check-in / -out, registration form, room card, payment, ...

Digital guest directory

Guest ABC, room service orders, direct feedback, push messages, ...

Hotel TV App

Guest ABC, hotel information, TV channel list, internet, video on-demand, ...

HelloGuest - as an app and on the web

You can download the app from the app stores and receive all features including hotel room door opening directly via Bluetooth. Elseways, the HelloGuest Progressive Web App is directly available to the guest without a download.

Advantages at a glance:

  • Mobile Check-in / -out
  • Room access per Bluetooth
  • Save 3D-Secure payment
  • Hotel information, Guest ABC
  • Direkt bookings, room service
  • HelloGuest Progressive Web App as WIFI default page
  • PMS and IBE integration, etc.
  • icon app apple store icon app google store icon helloguest progressiv web app


The hospitality platform from HelloGuest allows you to personally inform your guests before, during and after the stay, simplify the trip and enable an overall digital experience.


Check-in Terminal

24/7 permanent use

Your reception is no longer manned after 8 p.m.? No problem. The HelloGuest Check-in Terminal is your 24-hour, 365-day reception. It automates check-in and check-out, encodes the room cards, prints the registration form, processes payment and automatically sends the invoice to the guest via e-mail.

Hotel TV App

Guest directory on TV

The bundled solution consists of a hotel TV, the HelloGuest platform and the Hotel TV app. You don't need an additional HDMI stick or a set-top box. A fully integrated app will run on the hotel TV’s. Guests receive a unique digital experience of the guest directory at maximum screen size with all features included. The special wireless keyboard ensures an optimal guest experience.


Digital guest directory

Infotainment on the tablet

The digital guest directory on a 10" tablet allows you to use the room service as well as book wellness services and local activities. Push messages can be delivered directly to the guest. All hotel information is available to guests in several languages 24 hours a day.

Hotel Alexa Skill

Alexa, the voice assistant in the hotel room

The voice control is particularly simple and comfortable. Reserve a table at the restaurant, order room service, ask for hotel information or provide feedback – all this is done by the HelloGuest Voice Skill for Amazon Alexa, without any problems.



Our customer advisors are hosts themselves and know what matters. Simply enter your contact form now, call +49 (0)911 13 13 16 60 or send us an e-mail to gastgeber@helloguest.de.

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Satisfied hosts digitalize with HelloGuest

National and international hotels, hotel groups and destinations are already counting on HelloGuest's innovative mobile and platform technology.

Gideon Boutiquehotel
Gideon Boutiquehotel Nürnberg
Biohotel Zeulenroda
Hotel Hohenlohe Schwäbisch Hall

News from HelloGuest and about digitalization

GAST fair in Salzburg

5 days of information and interesting discussions have been successfully completed. With around 50,000 visitors, the GAST was a great success again this year. We sincerely thank all visitors and look forward to welcoming you again in the coming year.

Software Made In Germany

Our HelloGuest platform has been certified by the Bundesverband IT-Mittelstand e.V. and has been awarded the quality seal "Software Made In Germany". Our software impresses with its practicality, superior quality and high investment security.

HOST fair in Milan

From 18th to 22nd October 2019, interested hosts and new partners had the chance to inquire about the HelloGuest platform with its full digitalisation solution for all hosts in the hospitality branche at our booth at the Bavarian Pavilion of Bayern International.

You want to know more?

Contact us here.