Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding houses to business hotels and hotel groups to the destination.
Mobile check-in/-out, room access, payment, direct bookings, ...
Express check-in / -out, registration form, room card, payment, invoices, ...
Digital registration form
Digital signature for AUT, ID-identity procedure, SCA, registration form archiving, ...
Digital guest directory
Multi-integrated in the hotel app, Self-Check-in Station, Hotel smart TV, guest tablet & alexa voice skill, ...
– optimal guest experience, without
The HelloGuest Multi-App allows hotels an ideal access to digitalization and connects guests and hosts on a, as of yet, unreached level. The app accompanies the guest on his 360° Journey, starting from the booking to the check-out. It digitalized and automates processes like check-in, room access and payment. Services such as room service or spa & restaurant offers are presented clearly for guests and can be easily ordered. In addition, the app replaced the room phones by the integrated call and chat functionality and sends push messages directly to all guests. Important hotel information and Guest ABC are available to everyone anytime via the integrated guest directory.
- Complete mobile Check-in / -out
- Displaying individual payment processes
- Invoice management & splitting
- Room access via Bluetooth
- Digital registration form and much more
24/7 permanent use
Your reception is no longer manned after 8 p.m.? No problem. The HelloGuest Check-in Terminal is your 24-hour, 365-day reception. It automates check-in and check-out, encodes the room cards, prints the registration form, processes payment and automatically sends the invoice to the guest via e-mail.
Hotel TV App
Guest directory on TV
The bundled solution consists of a hotel TV, the HelloGuest platform and the Hotel TV app. You don't need an additional HDMI stick or a set-top box. A fully integrated app will run on the hotel TV’s. Guests receive a unique digital experience of the guest directory at maximum screen size with all features included. The special wireless keyboard ensures an optimal guest experience.
Digital guest directory
Infotainment on the tablet
The digital guest directory on a 10" tablet allows you to use the room service as well as book wellness services and local activities. Push messages can be delivered directly to the guest. All hotel information is available to guests in several languages 24 hours a day.
Hotel Alexa Skill
Alexa, the voice assistant in the hotel room
The voice control is particularly simple and comfortable. Reserve a table at the restaurant, order room service, ask for hotel information or provide feedback – all this is done by the HelloGuest Voice Skill for Amazon Alexa, without any problems.
News from HelloGuest and all about the digitalisation in the hotel industry
The most important thing about the digital registration form in Germany
In the case of hotel and accommodation establishments, the enormous effort of the previously analogue registration system and the associated bureaucracy was a time-consuming burden for guests and hosts. As a result, the new registration form will bring digital opportunities for this important industry in 2020, which was achieved by an amendment to the Federal Reporting Act in November 2019.Find out more
Austria focuses on digital signature in the registration form
There are three options for this: 1. the electronic recording of the data processed by the registration process including the scanned signature of the guest, 2. the electronic recording of the registration data as well as the transfer of an electronically recorded signature via signature pad or 3. the electronic integration of a licensed electronic signature.Find out more
GAST trade fair in Salzburg, strong demand for self-check station
5 days of information and interesting conversations have been successfully completed. With around 50,000 visitors, the "Alles für den Gast 2019" in Salzburg, Austria was once again a huge success for HelloGuest. Together at the booth of ESSECCA, the leading SALTO partner in Austria, HelloGuest presented its new Self-check-in station to the trade audience. We are looking forward to the GAST again from 07th to the 11th Nov 2020.
HelloGuest now certified with "Software Made in Germany"
HelloGuest was certified by the Federal Association of IT-Mittelstand e.V. and has received the "Software Made in Germany" seal of quality. Our software convinces with its outstanding quality, practicality and high investment security. The quality seal is under the patronage of the Federal Ministry of Economics and Energy.