Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding houses to business hotels and hotel groups to the destination.
Mobile check-in/-out, room access, payment, direct bookings,
...
Express check-in / -out, registration form, room card,
payment, invoices, ...
Digital signature for AUT, ID-identity procedure, SCA, registration form archiving, ...
The HelloGuest Multi-App allows hotels an ideal access to digitalization and connects guests and hosts on a, as of yet, unreached level. The app accompanies the guest on his 360° Journey, starting from the booking to the check-out. It digitalized and automates processes like check-in, room access and payment. Services such as room service or spa & restaurant offers are presented clearly for guests and can be easily ordered. In addition, the app replaced the room phones by the integrated call and chat functionality and sends push messages directly to all guests. Important hotel information and Guest ABC are available to everyone anytime via the integrated guest directory.
The hospitality platform from HelloGuest allows you to personally inform your guests before, during and after the stay, simplify the trip and enable an overall digital experience.
Self-Check-in Station
Your reception is no longer manned after 8 p.m.? No problem. The
HelloGuest Check-in station is your 24-hour, 365-day reception.
It automates check-in and check-out, encodes the room cards,
prints the registration form, processes payment and
automatically sends the invoice to the guest via e-mail.
Learn more.
Registration form app
Thanks to new guidelines of the federal registration act, we are now able to present you with a digital registration form. Eliminate time-consuming analog processes and switch to a fully digital guest experience. Relieve your employees with our registration form pad and offer your guests an innovative and fast check-in at the front desk.
Digital guest directory
The digital guest directory on a 10" tablet allows you to use
the room service as well as book wellness services and local
activities. Push messages can be delivered directly to the
guest. All hotel information is available to guests in several
languages 24 hours a day.
Learn more.
Hotel Smart TV App
The bundled solution consists of a hotel TV, the HelloGuest
platform and the Hotel TV app. You
don't need an additional HDMI stick or a set-top box. A fully integrated app will run on the hotel TV’s. Guests
receive a unique digital experience of the guest directory at
maximum screen size with all features included. The special
wireless keyboard ensures an optimal guest experience.
Learn more.
Innovation project
Alexa Hospitality Skill
The control via voice is particularly simple and comfortable. That's why we're already preparing the way for you. Guests can easily access hotel information directly with a voice command. In addition to the digital guest directory, you can provide your guests with an extra touchpoint to your information and improve the added value of your services. Learn more.
HelloGuest was certified by the Bundesverband IT Mittelstand e.V. and has received the "Software Made in Germany" seal of quality. Our software convinces with its outstanding quality, practicality and high investment security. The quality seal is under the patronage of the Federal Ministry of Economics and Energy.
Our customer advisors are hosts themselves and know what matters. Simply enter our contact form now, call +49 (0)911 13 13 16 60 or send an e-mail to info@helloguest.com. We look forward to talk to you!
24/7 contactless check-in and check-out: A resource-saving solution for you as the host - an additional service for your guest. Find out how to digitalise your check-in process in just a few steps in our blog post.
The outbreak of the COVID-19 virus has surprised the whole world, that's why we collect all relevant information about the virus, countermeasures and regulations for you in this blog.
With our current product portfolio, hosts are already able to offer their guests a fully digital and contactless service within a few days without having to change door locks or your hotel software.
