What are you planning to do?

Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding houses to business hotels and hotel groups to the destination.

Check-in Multi-App
Check-in Multi-App

Mobile check-in/-out, room access, payment, direct bookings, ...

Self-Check-in Station
Self-Check-in Station

Express check-in / -out, registration form, room card, payment, invoices, ...

Digital registration form
Digital registration form

Digital signature for AUT, ID-identity procedure, SCA, registration form archiving, ...

Digital guest directory
Digital guest directory

Multi-integrated in the hotel app, Self-Check-in Station, Hotel smart TV, guest tablet & alexa voice skill, ...

Check-in Multi-App
– optimal guest experience, without download

The HelloGuest Multi-App allows hotels an ideal access to digitalization and connects guests and hosts on a, as of yet, unreached level. The app accompanies the guest on his 360° Journey, starting from the booking to the check-out. It digitalized and automates processes like check-in, room access and payment. Services such as room service or spa & restaurant offers are presented clearly for guests and can be easily ordered. In addition, the app replaced the room phones by the integrated call and chat functionality and sends push messages directly to all guests. Important hotel information and Guest ABC are available to everyone anytime via the integrated guest directory.


  • Complete mobile Check-in / -out
  • Displaying individual payment processes
  • Invoice management & splitting
  • Room access via Bluetooth
  • Digital registration form and much more
icon app apple store icon app google store icon helloguest progressiv web app
app in use


The hospitality platform from HelloGuest allows you to personally inform your guests before, during and after the stay, simplify the trip and enable an overall digital experience.

CheckIn terminal

Check-in Terminal

24/7 permanent use

Your reception is no longer manned after 8 p.m.? No problem. The HelloGuest Check-in Terminal is your 24-hour, 365-day reception. It automates check-in and check-out, encodes the room cards, prints the registration form, processes payment and automatically sends the invoice to the guest via e-mail.

Hotel TV App

Guest directory on TV

The bundled solution consists of a hotel TV, the HelloGuest platform and the Hotel TV app. You don't need an additional HDMI stick or a set-top box. A fully integrated app will run on the hotel TV’s. Guests receive a unique digital experience of the guest directory at maximum screen size with all features included. The special wireless keyboard ensures an optimal guest experience.

Native hotel tv app
digital guest directory

Digital guest directory

Infotainment on the tablet

The digital guest directory on a 10" tablet allows you to use the room service as well as book wellness services and local activities. Push messages can be delivered directly to the guest. All hotel information is available to guests in several languages 24 hours a day.

Hotel Alexa Skill

Alexa, the voice assistant in the hotel room

The voice control is particularly simple and comfortable. Reserve a table at the restaurant, order room service, ask for hotel information or provide feedback – all this is done by the HelloGuest Voice Skill for Amazon Alexa, without any problems.

HelloGuest Alexa Hospitality Skill


Our customer advisors are hosts themselves and know what matters. Simply enter our contact form now, call +49 (0)911 13 13 16 60 or send an e-mail to info@helloguest.com. We look forward to talk with you!

Excuse me, there was a technical problem, we are in the process of localizing it.

Please reload the page or try calling us at +49 (0)911 13 13 16 60.

Your message has been sent. Thank you so much!

Satisfied hosts digitalize with HelloGuest

National and international hotels, hotel groups and destinations are already counting on HelloGuest's innovative mobile and platform technology.

Gideon Boutiquehotel
Gideon Boutiquehotel Nürnberg
Biohotel Zeulenroda
Hotel Hohenlohe Schwäbisch Hall

News from HelloGuest and all about the digitalisation in the hotel industry

Digitaler Meldeschein Deutschland

The most important thing about the digital registration form in Germany

In the case of hotel and accommodation establishments, the enormous effort of the previously analogue registration system and the associated bureaucracy was a time-consuming burden for guests and hosts. As a result, the new registration form will bring digital opportunities for this important industry in 2020, which was achieved by an amendment to the Federal Reporting Act in November 2019.

Find out more
Digitaler Meldeschein Oesterreich

Austria focuses on digital signature in the registration form

There are three options for this: 1. the electronic recording of the data processed by the registration process including the scanned signature of the guest, 2. the electronic recording of the registration data as well as the transfer of an electronically recorded signature via signature pad or 3. the electronic integration of a licensed electronic signature.

Find out more
HelloGuest at the ITB 2020

Visit us from 4th to 7th March 2020 at the ITB in Berlin

For the sixth time, HelloGuest will once again be exhibiting at the ITB in Berlin. We present our new product portfolio all around the digital check-in & out. Together with our strong partners such as SALTO Systems, the Bundesdruckerei and Governikus as well as Comercia Global Payments, we present real innovations for the digitally oriented hotel industry.

Find out more
HelloGuest at the GAST 2019

GAST trade fair in Salzburg, strong demand for self-check station

5 days of information and interesting conversations have been successfully completed. With around 50,000 visitors, the "Alles für den Gast 2019" in Salzburg, Austria was once again a huge success for HelloGuest. Together at the booth of ESSECCA, the leading SALTO partner in Austria, HelloGuest presented its new Self-check-in station to the trade audience. We are looking forward to the GAST again from 07th to the 11th Nov 2020.

Logo Software made in Germany

HelloGuest now certified with "Software Made in Germany"

HelloGuest was certified by the Federal Association of IT-Mittelstand e.V. and has received the "Software Made in Germany" seal of quality. Our software convinces with its outstanding quality, practicality and high investment security. The quality seal is under the patronage of the Federal Ministry of Economics and Energy.

Logo HOST 2019 Milan

HOST 2019 in Mailand, gemeinsam mit Bayern International

From the 18th to the 22nd of October 2019, interested hoteliers and trade visitors from Italy, Austria, Croatia, ... could inform themselves at our booth on the Bavarian joint stand of Bayern International about the HelloGuest check-in/out hotel solutions at the HOST Milano. We thank the team of Bayern International for the great organization and the good support.

You want to know more?