What are you planning to do?

Do you want to provide your guests digital services and automate processes such as check-in and -out? HelloGuest offers a tailor-made digital solution for every host, from boarding house to business hotel and hotel group to the destination.

Hotel App

Mobile check-in/-out, room access, payment, direct bookings, ...

Check-in Terminal

Express check-in / -out, registration form, room card, payment, ...

Digital guest directory

Guest ABC, room service orders, direct feedback, push messages, ...

Hotel TV App

Guest ABC, hotel information, TV channel list, internet, video on-demand, ...

HelloGuest - as an app and on the web

You can download the app from the app stores and receive all features including hotel room door opening directly via Bluetooth. Elseways, the HelloGuest Progressive Web App is directly available to the guest without a download.

Advantages at a glance:

  • Mobile Check-in / -out
  • Room access per Bluetooth
  • Save 3D-Secure payment
  • Hotel information, Guest ABC
  • Direkt bookings, room service
  • HelloGuest Progressive Web App as WIFI default page
  • PMS and IBE integration, etc.
  • icon app apple store icon app google store icon helloguest progressiv web app


The hospitality platform from HelloGuest allows you to personally inform your guests before, during and after the stay, simplify the trip and enable an overall digital experience.


Check-in Terminal

24/7 permanent use

Your reception is no longer manned after 8 p.m.? No problem. The HelloGuest Check-in Terminal is your 24-hour, 365-day reception. It automates check-in and check-out, encodes the room cards, prints the registration form, processes payment and automatically sends the invoice to the guest via e-mail.

Hotel TV App

Guest directory on TV

The bundled solution consists of a hotel TV, the HelloGuest platform and the Hotel TV app. You don't need an additional HDMI stick or a set-top box. A fully integrated app will run on the hotel TV’s. Guests receive a unique digital experience of the guest directory at maximum screen size with all features included. The special wireless keyboard ensures an optimal guest experience.


Digital guest directory

Infotainment on the tablet

The digital guest directory on a 10" tablet allows you to use the room service as well as book wellness services and local activities. Push messages can be delivered directly to the guest. All hotel information is available to guests in several languages 24 hours a day.

Hotel Alexa Skill

Alexa, the voice assistant in the hotel room

The voice control is particularly simple and comfortable. Reserve a table at the restaurant, order room service, ask for hotel information or provide feedback – all this is done by the HelloGuest Voice Skill for Amazon Alexa, without any problems.



Our customer advisors are hosts themselves and know what matters. Simply enter your contact form now, call +49 (0)911 13 13 16 60 or send us an e-mail to gastgeber@helloguest.de.

Excuse me, there was a technical problem, we are in the process of localizing it.

Please reload the page or try calling us at +49 (0)911 13 13 16 60.

Your message has been sent. Thank you so much!

Satisfied hosts digitalize with HelloGuest

National and international hotels, hotel groups and destinations are already counting on HelloGuest's innovative mobile and platform technology.

Gideon Boutiquehotel
Gideon Boutiquehotel Nürnberg
Biohotel Zeulenroda
Hotel Hohenlohe Schwäbisch Hall

News from HelloGuest and about digitalization

HOST fair in Milan

Visit us at the HOST fair in Milan from 18th - 22nd October 2019 at the Bavarian Pavilion in hall 11, booth P45. Learn more from our experts about the HelloGuest platform and its solutions for all hosts in the hospitality branche. We are happy to consult with any interested party curious about our platform.

GAST fair in Salzburg

We present the HelloGuest solution for all hosts from the 9th - 13th November in hall 06, booth 034 with our products Check-In-Terminal, HelloGuest TV App and the HelloGuest Hotel App: booking, check-in, check-out, payment, invoice handling - everything consolidated in one platform!

New website design

We are currently working on relaunching our website. In the future you will be guided through subject specific landing pages, that further explore HelloGuest as the Digital Hotel Assistant. We look forward to welcoming you on our website with fresh content and a new and innovative design!

You want to know more?

Contact us here.