HelloGuest is back at the ITB in Berlin in 2019. The ITB 2018 was very successful for HelloGuest: over 400 visitors from 13 countries came to our booth in Berlin to learn about the new products based on the HelloGuest platform and our innovative approach to the 360 ° Digital Guest Journey. This year, together with our co-exhibitors SALTO Systems GmbH, BS PAYONE GmbH and Intrum Deutschland GmbH, we present you a "Best Practice - 360 ° Guest and Payment Journey" on our newly designed booth. Experience our innovative approach and arrange an on-site appointment with our consultants. We are looking forward to your visit!


Our ITB Hightlights 2019

Convince yourself of extensive integrations of PMS, door lock systems and payment providers and experience the consistend and unique 360 ° Digital Guest Journey based on the HelloGuest platform!


HelloGuest Hotel App – as PWA-Web-App and native as a download

The HelloGuest Hotel App enables a 360° guest journey and digitalizes hotel processes simply and easily. Hotels just log in and start immediately. The app is available without downloading as a Progressive Web App (PWA) and as a native app through the app stores.

These are the features of the HelloGuest hotel app: mobile, legally compliant check-in and check-out, room access via Bluetooth, digital guest directory, direct payment option including invoice splitting for business / private, push notifications to the guest, direct guest communication via live chat, tips in the immediate vicinity (leisure, shopping, cinema, etc.), integration of hotel systems such as Protel, Oracle, Infor, Sihot and many more.

Of course, the app is based on the innovative HelloGuest platform and can be combined with all other HelloGuest products.

HelloGuest Check-in Terminal

HelloGuest's check-in terminal is the solution for hotels which want to offer their guests self-check-in and check-out. There, guests can check in with the registration form in accordance with the law, pay, obtain the room card and check out again.

The ease-of-use for the hotel operator and the guest characterize the check-in terminal. The clearly structured user interface also makes it easy for older guests to use the check-in terminal on arrival and departure.

The check-in terminal is integrated into the HelloGuest platform and thus connected to all existing hotel systems such as PMS, door locking system and payment.



Arrange an expert discussion here

Klaus Schermaul
Klaus Schermaul
Director Sales DACH


Our co-exhibitors at the ITB 2019


SALTO is a manufacturer of electronic hotel locking systems suitable for any kind and size of hotel. Thanks to the versatile technology and product portfolio, all doors of a house can be equipped. Functioning with RFID Cards and / or Mobile Access (BLE and NFC), also e.g. via the HelloGuest app.


BS PAYONE GmbH is one of the leading omnichannel payment providers in Europe and part of the Sparkassen finance group. As a full-service payment provider, it offers its customers standardized as well as individual payment solutions for the point of sale and in e-commerce – available on all end devices and via all channels.


Intrum is Europe's leading provider of credit management services. From the credit decision through the admonition service to the complete debt collection process, intrum offers the right solutions. The group currently employs around 8,000 people in 23 countries.